Refund Policy

1. Introduction
At YUUM Enterprise, we strive for customer satisfaction. If you are not satisfied with your purchase, please refer to our refund policy below.

2. Eligibility for Refunds
To be eligible for a refund, you must meet the following conditions:

• The item must be unused and in the same condition as received.
• It must be returned in its original packaging.
• You must initiate the return within 30 days of delivery.

3. Process for Returns
To initiate a return, please contact us at:
Email: info.yuument@gmail.com
Phone: +601172493416

Include your order number and reason for the return. We will provide instructions on how to return your item.

4. Refund Processing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

5. Non-Refundable Items
Certain items are non-refundable, including:

• Gift cards
• Downloadable software products

6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.